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Web portal for providers
Providers can also use the NaviNet® web portal to perform most of the transactions available through the Provider Automated System. To register for NaviNet, please complete an online registration form.
NaviNet Customer Care:
1-888-482-8057.
Provider Automated System Information available to providers quickly and efficiently
Take advantage of our speech-enabled Provider Automated System, an enhanced phone service that can be used to complete common administrative tasks, such as:
- member eligibility
- claims status
- authorizations
- referrals
- encounter submissions
The Provider Automated System allows you to either speak your responses or enter them using your telephone keypad. Within minutes, you can submit and obtain information for your patients without waiting on hold for a customer service representative. To connect to the Provider Automated System, call 1-800-ASK-BLUE and follow the voice prompts.
Instruction Guide
This document provides detailed instructions about completing the transactions available through the Provider Automated System.
Navigating the Provider Services automated telephone system
NaviNet® is a registered trademark of NaviNet, Inc., an independent company.
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