COVID-19 provider hub  

Tools and resources

Information to help you understand and administer benefits.

NaviNet® web portal (NaviNet Open)

Tap into NaviNet Open, our secure online provider gateway that allows real-time transactions between Independence Blue Cross and your office.

Provider automated system

Learn how to use this speech-enabled phone service (formerly interactive voice response [IVR] system) to submit and obtain benefits information for your patients.

Provider demographic changes

A one-stop reference tool that provides the designated methods for the submission of demographic changes.

Tiered and defined network products

Find detailed, provider-specific information about products that have a tiered or defined provider network.

Provider communications email sign-up form

Sign up to receive email notifications regarding the latest news and information of interest to the Independence Blue Cross provider community.

NaviNet® is a registered trademark of NantHealth, an independent company.