COVID-19 provider hub  

Tools and resources

Information to help you understand and administer benefits.

PEAR portal

Tap into the Provider Engagement, Analytics & Reporting (PEAR) portal, our secure online provider gateway that allows real-time transactions between Independence Blue Cross and your office.

Provider automated system

Learn how to use this speech-enabled phone service (formerly interactive voice response [IVR] system) to submit and obtain benefits information for your patients.

Provider demographic changes

A one-stop reference tool that provides the designated methods for the submission of demographic changes.

Tiered and defined network products

Find detailed, provider-specific information about products that have a tiered or defined provider network.

Provider communications email sign-up form

Sign up to receive email notifications regarding the latest news and information of interest to the Independence Blue Cross provider community.

Forms and compliance


Access the most commonly used forms, such as continuity of care requests, provider changes, HIPAA authorizations, and physician referrals.

Compliance training

Download guidelines that outline generally accepted minimum standards of care. Adherence to these standards may lead to improved patient outcomes.