Tools and resources
Information to help you understand and administer benefits.
NaviNet® web portal (NaviNet Open)
Tap into NaviNet Open, our secure online provider gateway that allows real-time transactions between Independence Blue Cross and your office.
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Provider automated system
Learn how to use this speech-enabled phone service (formerly interactive voice response [IVR] system) to submit and obtain benefits information for your patients.
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Provider demographic changes
A one-stop reference tool that provides the designated methods for the submission of demographic changes.
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Tiered and defined network products
Find detailed, provider-specific information about products that have a tiered or defined provider network.
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Provider communications email sign-up form
Sign up to receive email notifications regarding the latest news and information of interest to the Independence Blue Cross provider community.
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NaviNet® is a registered trademark of NantHealth, an independent company.