Contact Customer Service
Members who have medical coverage under Independence Blue Cross can contact Customer Service with any questions. Customer Service Representatives are available 8 a.m. to 6 p.m., Monday – Friday.
Individuals & families
Speak to a sales representative
Independence Blue Cross sales representatives are available 8 a.m. to 8 p.m., Monday – Friday, to answer your questions and help you apply for coverage.
Visit Independence LIVE
1919 Market Street, 2nd Floor
Philadelphia, PA 19103
8 a.m. to 5 p.m., Monday – Friday
Please note that the Walk-In Services Center
at 1900 Market St. is now closed.