For FAQs on log in and registration, please visit IBX Insights.

For email support for technical issues, report a problem with

For phone support, please call 1-800-ASK-BLUE Monday to Friday, 8 a.m. to 6 p.m.


ibxpress Overview


Account Locked


New to IBX?

Welcome! Get in control of your new health care plan by registering for, your personalized, online destination for all your benefits information! You can even register 15 days in advance of your plan start date!


New and improved!

The updated is designed with you in mind — that means a fresh, clean look and the info you need up-front and center.

Learn about the latest enhancements to with this quick demo.


For Employers

Safely and conveniently manage your group’s account. Transactions such as adding a member, submitting changes, and viewing coverage history can be completed quickly and easily. All transactions are secure.

Have a question? Ask IBX!

If you need a little direction, our new smart search will help you find what you need, and fast! Just start typing your question and off you go!


Find a doctor!

Find the right doctor for you. The new streamlined provider finder helps you find doctors by location, specialty, rating, and more!