Providers
COVID-19 provider hub  
News you can use right now

Ours is an ever-evolving industry, but we’re proud to keep our providers up to date and informed about every important development.

Provider News Center

Resources for providers

The basics

Policies and guidelines

See our medical and pharmacy policies — plus clinical practice guidelines and details about preapproval for services.

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Tools and resources

Access NaviNet Open and other systems, download forms, and find a wealth of other useful info for providers.

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Claims and billing

Access Electronic Data Interchange (EDI) resources, find claims submission guides, register with Independence, and more.

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Patient management

Find info about our standards of care — plus details about a wide array of preventive care and other patient programs.

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Becoming a provider

Get qualified as an in-network provider and see how we help you through innovation and referrals.

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Contact us

Find important forms, phone numbers, email addresses, mailing addresses, and more.

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News, tools, and useful links

The NaviNet® web portal
(NaviNet Open)

NaviNet Open is an
online gateway that allows
real-time transactions between
Independence and your office.

Useful tools

Medical policies

Find clinical and claim payment reimbursement positions for services rendered under our plans.

Electronic data interchange (EDI)

Increase office productivity and improve cash flow with EDI.

  NaviNet® is a registered trademark of NantHealth, an independent company.