Policies and guidelines
See our medical and pharmacy policies — plus clinical practice guidelines and details about preapproval for services.
News you can use right now
Ours is an ever-evolving industry, but we’re proud to keep our providers up to date and informed about every important development.
Resources for providers
The basics
Tools and resources
Access NaviNet Open and other systems, download forms, and find a wealth of other useful info for providers.
Learn more
Claims and billing
Access Electronic Data Interchange (EDI) resources, find claims submission guides, register with Independence, and more.
Learn more
Patient management
Find info about our standards of care — plus details about a wide array of preventive care and other patient programs.
Learn more
Becoming a provider
Get qualified as an in-network provider and see how we help you through innovation and referrals.
Learn more
Contact us
Find important forms, phone numbers, email addresses, mailing addresses, and more.
Learn more
News, tools, and useful links
The NaviNet® web portal
(NaviNet Open)
NaviNet Open is an
online gateway that allows
real-time transactions between
Independence and your office.
Learn more
Useful tools
Medical policies
Find clinical and claim payment reimbursement positions for services rendered under our plans.
Sign in
Electronic data interchange (EDI)
Increase office productivity and improve cash flow with EDI.
Learn more
NaviNet® is a registered trademark of NantHealth, an independent company.