Individuals and families

The widest choice for quality care in the region

Individuals and families

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Employers

Comprehensive plans for every business size and budget

Small business Large business Why IBX for business Employer resources

Affordable Medicare health and prescription drug plans that meet your needs

Find doctors and hospitals

Find a particular provider, specialist, hospital, or specialty facility

Find doctors and hospitals

Where to go for care Find doctors, hospitals, medical equipment, and specialty services Find a dentist Find a vision provider Urgent care Virtual visits Worldwide options Guest membership

Prescription drug information

Understand and maximize your prescription drug benefits

Prescription drug information

Find a covered prescription drug Save money on prescription drugs Manage your prescription drug benefit

Behavioral physical and emotional health

Resources to support your behavioral, physical and emotional health

Behavioral physical and emotional health

Behavioral health benefits Addiction support and resources Physical and emotional health resources Immunizations

Health and wellness perks

Exclusive programs and tools designed to help you live a healthier life

Health and wellness perks

Get connected Achieve well-being Registered Nurse Health Coaches Nutrition counseling Preventive care Discounts and reimbursements College Tuition Benefit

Free classes and seminars for IBX members

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For employers

Convenient online resources and services for our groups

Worksite well-being Employer and member portal

For brokers

Everything you need to sell Independence Blue Cross

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For providers

Tools to help you do business

Policies and guidelines Tools and resources Claims and billing Patient management Become a provider Contact us Provider News Center

For members

Handy tools and resources for members

Make a payment Estimate costs Transparency in coverage Quality Management Program

Providers

COVID-19 provider hub

The PEAR portal is here!

We are moving to the PEAR portal!
We are excited to announce that in 2021 we are transitioning to the Provider Engagement, Analytics & Reporting (PEAR) portal! The PEAR portal offers participating providers a single point of entry to multiple digital tools, including PEAR Practice Management (replacing the NaviNet^® web portal), PEAR Comprehensive Visit (replacing ePASS^®), and PEAR Analytics & Reporting (formerly IndexPro™).

Resources for providers

The basics

Policies and guidelines

See our medical and pharmacy policies — plus clinical practice guidelines and details about preapproval for services.

Tools and resources

Access NaviNet Open and other systems, download forms, and find a wealth of other useful info for providers.

Claims and billing

Access Electronic Data Interchange (EDI) resources, find claims submission guides, register with Independence, and more.

Patient management

Find info about our standards of care — plus details about a wide array of preventive care and other patient programs.

Becoming a provider

Get qualified as an in-network provider and see how we help you through innovation and referrals.

Contact us

Find important forms, phone numbers, email addresses, mailing addresses, and more.

News, tools, and useful links

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The NaviNet^® web portal
(NaviNet Open)

NaviNet Open is an online gateway that allows real-time transactions between Independence and your office.

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The PEAR portal

The Provider Engagement, Analytics & Reporting (PEAR) portal is a single point of entry for participating providers to easily access tools to help manage the clinical and financial information specific to their provider organization and to obtain plan information to care for their patients. Registration is required.

Useful tools

Medical policies

Find clinical and claim payment reimbursement positions for services rendered under our plans.

Electronic data interchange (EDI)

Increase office productivity and improve cash flow with EDI.

News you can use right now

Ours is an ever-evolving industry, but we’re proud to keep our providers up to date and informed.

Provider News Center

NaviNet^® is a registered trademark of NantHealth, an independent company.