Electronic data interchange (EDI) is a powerful tool for increasing office productivity and improving cash flow. The benefits of the EDI services offered by Independence Blue Cross (Independence) include:
Faster processing and timely error reporting for claims
Automated posting of claim payments
Real-time verification of a patient’s coverage and cost-sharing responsibility
Getting started with EDI
Highmark, Inc. (Highmark), an independent company, provides the Highmark Gateway to handle EDI transactions on behalf of Independence. You may conduct EDI transactions directly with the Highmark Gateway by registering as a new trading partner. Alternatively, you may contract with a third party that has an existing trading partner relationship with Highmark, such as a billing service or clearinghouse.
To start conducting EDI business with Independence, please take the following steps:
The Trading Partner Business Center is our online resource that provides tools and documentation for conducting EDI business. Visit the Trading Partner Business Center to enable electronic transactions for your NPI or to sign up as your own trading partner.
For questions related to conducting EDI business with Independence via the Highmark Gateway, please call Highmark EDI Operations at 1-800-992-0246. Highmark EDI Operations is available Monday through Friday, 8 a.m. to 5 p.m., ET.