Independence Provider Hub

You can also access our Provider News Center for reliable updates on care and coverage.

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COVID-19 updates

Recent COVID-19 updates for providers

• Protect children from COVID-19 as they go back to school: An open letter to parents
• Acute care transfer prior authorizations resume
• COVID-19 over the counter testing reimbursement
• Vaccine coverage and reimbursement

General COVID-19 information

• Visit the newsroom for the latest Independence news on COVID-19
• View our frequently asked COVID-19 questions and answers

New federal mandates

Certain provisions of the Consolidated Appropriations Act, including the No Surprises Act, and the Transparency in Coverage Rule, went into effect January 1, 2022.

Recent updates for providers:

• No Surprises Act: Independent dispute resolution process for out-of-network providers
• Please attest your provider data to avoid suppression from our directory
• CAA mandates compliance for provider directory data
• New federal mandates: Please stay informed
• What you need to know about the No Surprises Act — Effective January 1, 2022
• CAA: New member ID cards
• CAA: Independence is compliant with Continuity of Care provision

Independence is committed to meeting all mandated requirements by their compliance deadlines. We will keep you updated on how the requirements may impact you as a provider.

Other Independence initiatives

Learn more about Independence initiatives that may impact you.

Clinical and community

• Blue Cross Blue Shield report finds racial and ethnic inequities in maternal health complications climbed during COVID-19 pandemic
• Independence Blue Cross signs multi-year contract renewal with Labcorp
• Independence Blue Cross hosts first-ever Health Equity Summit
• Independence CEO Greg Deavens participates in launch of U.S. Surgeon General’s Framework for Workplace Mental Health and Well-Being

Corporate news

• Independence Blue Cross Medicare Advantage plans rate among the nation’s best for second year in a row
• Penn Medicine, Independence Blue Cross, and Tandigm Health partner to expand value-based care
• New Jersey to expand network access with Value Plus
• Dr. Rodrigo Cerdá named to Metro Philadelphia’s Healthcare Power Players list
• Independence Blue Cross CEO and EVP named among most influential Philadelphians
• Philadelphia magazine names Independence CEO Greg Deavens among most influential

Videos and podcasts

• The impact of unpaid caregiving on health and income in the U.S.
• Dr. Rodrigo Cerdá discusses new booster for Beat COVID-19 campaign
• Podcast: Taking action to advance health equity
• Health of America: The importance of the HPV vaccine in reducing cancers
• What is the Health of America initiative?