Provider Automated System
Our speech-enabled Provider Automated System is an enhanced phone service that can be used to complete some administrative tasks, such as:
- Eligibility
- Benefits
- Claims
- Authorizations
The Provider Automated System allows you to either speak your responses or enter them using your telephone keypad. Within minutes, you can obtain information about your patients. To connect to the Provider Automated System, call 1-800-ASK-BLUE.
Web portal for providers
Providers can use PEAR Practice Management on the Provider Engagement, Analytics & Reporting (PEAR) portal to perform all of the transactions available through the Provider Automated System. All network providers are required to be enabled with access to the PEAR portal. If you have not already registered for PEAR, please complete an online registration form.
PEAR support: 1-833-444-7327
Instruction guide
This document provides detailed instructions about completing the transactions available through the Provider Automated System.