Provider Automated System
Our speech-enabled Provider Automated System is an enhanced phone service that can be used to complete some administrative tasks, such as:
- Eligibility
- Benefits
- Claims
- Authorizations
The Provider Automated System allows you to either speak your responses or enter them using your telephone keypad. Within minutes, you can obtain information about your patients. To connect to the Provider Automated System, call 1-800-ASK-BLUE.
Web portal for providers
Providers can use the NaviNet® web portal (NaviNet Open) to perform all of the transactions available through the Provider Automated System. All network providers are required to be NaviNet Open-enabled. If you have not already registered for NaviNet Open, please complete an online registration form.
NaviNet Open Customer Care: 1-888-482-8057
Instruction guide
This document provides detailed instructions about completing the transactions available through the Provider Automated System.
Navigating the Provider Automated System
NaviNet® is a registered trademark of NantHealth, an independent company.