Providers
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Provider Automated System

Our speech-enabled Provider Automated System is an enhanced phone service that can be used to complete some administrative tasks, such as:

  • Eligibility
  • Benefits
  • Claims
  • Authorizations

The Provider Automated System allows you to either speak your responses or enter them using your telephone keypad. Within minutes, you can obtain information about your patients. To connect to the Provider Automated System, call 1-800-ASK-BLUE.

Web portal for providers

Providers can use the NaviNet® web portal (NaviNet Open) to perform all of the transactions available through the Provider Automated System. All network providers are required to be NaviNet Open-enabled. If you have not already registered for NaviNet Open, please complete an online registration form.

NaviNet Open Customer Care: 1-888-482-8057

Register

Instruction guide

This document provides detailed instructions about completing the transactions available through the Provider Automated System.

Navigating the Provider Automated System

NaviNet® is a registered trademark of NantHealth, an independent company.