Contact Information PNS Contact Tool

Locating your PNS Contact

The Provider Network Services (PNS) team within Independence Blue Cross (Independence) supports hospitals, individual community professional Providers, and ancillary entities across nine counties within the greater Philadelphia area. Follow the instructions below that correspond with your provider type to contact PNS.

PNS Contact Tool*
Enter your NPI or Tax ID to identify the designated Network Coordinator for IDS’s and Ancillary providers as described above.

Medical Policy questions?
Use this online searchable database to read medical, claim payment, and pharmacy policies.

Claims inquiries?

You can submit a claims inquiry through PEAR Practice Management on the Provider Engagement, Analytics and Reporting (PEAR) portal. Not enabled with PEAR access? Learn about registering.