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Patient management

Quality Management Program

Learn about the Independence Blue Cross Quality Management program and processes for maintaining standards of care.

Worksheets, forms, and guides

Use these resources to help track your patient’s condition and care. Topics include basic preventive health, immunization, behavioral health, and breast cancer risk.

Internet resources

Check out tools and information from nationally recognized health sources, including the Centers for Disease Control; the National Heart, Lung, and Blood Institute; and the National Cancer Institute.

Interventions and reminders

Learn about the periodic reminders we send to our members regarding important health screenings and preventive health care.

CMS star rating program

Learn about the Centers for Medicare & Medicaid Services’ (CMS) quality rating system and how improved ratings for Independence health plans benefit our members.

Comprehensive Care Program

Learn more about this next-generation care delivery program for high-risk patients to receive care when and where they need it.

Condition Management Program

Use this program to help engage your patients in managing their chronic conditions and making more informed decisions about certain significant medical conditions.

Palliative Care Program

Learn more about this at-home program for Medicare Advantage members with advanced illnesses and/or with severe symptoms from a chronic illness.

End-of-life resources

Find valuable resources and tips to help prepare you to discuss end-of-life topics with patients and their families.

SilverSneakers® fitness program

Learn how Independence Medicare Advantage members can get fit, have fun, and make friends — all at no additional cost!

Case management

Learn how you can collaborate with registered nurse case managers to support and guide your patients through an acute or chronic episode to help achieve the medical treatment goals you have established.

Consumer website

Understand more about the enhanced tools and resources available to members through the consumer website, ibxpress.com.

Baby BluePrints® maternity program

Learn how this program supports expectant mothers and promotes a healthy pregnancy throughout each trimester.