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ibx.com Independence Blue Cross, parent site Healthy Steps
Health Care Reform Our Company IBX Websites
Websites
  • ibx4you.com
  • ibxmedicare.com
  • ibxpress.com
  • ibxtpa.com
  • ibxfoundation.org
  • good2bme.org
Careers Contact Us

Home Individuals
Individuals
  • Find a Plan
    • Individual and Family
    • Guaranteed Enrollment
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    • Low Income En Espanol
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  • Find a Doctor
    • Doctors, Hospitals, and Ancillary Providers
    • Urgent Care Centers
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    • Provider Quality Ratings
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    • Physician Credentialing
  • Member Resources
    • IBX Mobile
    • Manage Your Account
    • Health and Wellness
    • Pharmacy Services
  • Health Insurance 360
    • What is Health Insurance?
    • How Health Insurance Works
    • Choosing the Right Plan
    • Types of Plans
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    • In- vs. Out-of-Network
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Employers and Groups
Employers and Groups
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    • 2-50 Employees
    • 51-99 Employees
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  • Employer Resources
    • Manuals and Guides
    • Managing Your Account
    • Medical Policy
  • Choose Blue
    • Plans That Work for You
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    • Wellness Programs
Providers
Providers
  • Communications
    • Provider News Center
    • Partners in Health Update
    • Provider Bulletins
    • Coding Guidelines & Policy Update
    • Inside IPP
    • Provider Publication Cumulative Index
    • Keystone 65 Select Network
  • Business Transformation
  • Policies & Guidelines
    • Medical Policy
    • Pharmacy Policy
    • Clinical Practice Guidelines
    • Preapproval/ Precertification for Services
    • Medical Policy/ Precertification Inquiry
  • Claims and Billing
    • X12 Gateway Transition
    • National Provider Identifier (NPI)
    • ICD-10
    • Electronic Data Interchange (EDI) Services
    • BlueCard
    • Claims Requirements and Communications
    • Claims Submission Addresses
    • Claims Requiring Submission of Clinical Information
    • Chiropractic Billing Guide
    • Clear Claim Connection and Significant Edits Disclosure Report
  • Tools and Resources
    • NaviNet
    • Provider Automated System
    • Forms
    • Electronic Credentialing
    • Compliance Training
    • Provider Supply Line Order Form
    • Email Sign-Up Form
  • Pharmacy Information
    • Pharmacy Policy
    • Select Drug Program
    • Standard Drug Program
    • Prior Authorization
    • Blood Glucose Meter Program
    • Direct Ship Injectables Program
  • Resources for Patient Management
    • Standards of Care
    • Worksheets, Forms, and Guides
    • Internet Resources
    • Interventions and Reminders
    • Healthy Lifestyles Programs
    • Connections Health Management Program
    • SilverSneakers Fitness Program
    • Case Management
    • Consumer Website
    • Pediatric Obesity and Diabetes Prevention Kit
  • Contact Us
    • Network Coordinator Search
    • Claims Submission
    • Provider Supply Line Electronic Order Form
Brokers
Brokers
  • ROAM
  • Broker Care Center
  • Interested in Becoming an IBC Broker?
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Individuals
  • Find a Plan
  • Find a Doctor
  • Member Resources
    • IBX Mobile
    • Manage Your Account
    • Health and Wellness
    • Pharmacy Services
  • Health Insurance 360

Member Resources

Use these handy tools and resources to get the information you need.

  • Manage Your Account

    Access personal benefits coverage and health information anytime by logging into your ibxpress.com account. Access it anywhere with IBX Mobile, our new smartphone app.

  • Health and Wellness

    Get help making health and wellness a priority with our full range of programs and services that encourage your healthy lifestyle choices and offer solutions and information to address your health concerns.

  • Medical Policy

    How do we decide to cover certain services and not others? Find out through our online Medical Policy database, where you can learn about our medical, claim payment, and pharmacy policies.

  • Pharmacy Services

    Link to tools and services that will help you use your prescription drug benefits. Review and search our drug formulary, learn about our prescription drug policies, get information about generic drug alternatives, download mail order forms, and more.

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© 2013 Independence Blue Cross.
Independence Blue Cross is an independent licensee of the Blue Cross and Blue Shield Association, serving the health insurance needs of Philadelphia and southeastern Pennsylvania.