Anthony Maleno is senior vice president of Operations at Independence Blue Cross. In his role, Mr. Maleno oversees the company’s operational business areas, including customer service, processing services, and client setup. In addition, he leads the Clinical and Provider Network Enablement areas, which engages and enhances a collaborative working relationship with health care providers within the network and improves the company’s operational effectiveness.
Mr. Maleno’s deep knowledge of operational processes and system began with the start of his career at Independence in the claims area. Prior to his current role, Mr. Maleno provided leadership to the Project Management Office, and he served as vice president of Business Solutions in Business Technology Services.