At Independence Blue Cross (IBC), we value our relationship with our network health care providers. That’s why we provide quick and easy online resources — so you can get the information you want and need.
Communications
Get up-to-date news, announcements, bulletins, and IBC publications, including Partners in Health Update, that address administrative processes, new programs, medical updates, policy changes, and other important information.
BlueCard®
The BlueCard program links participating health care providers with the various Blue Cross and Blue Shield plans across the country and in more than 200 countries and territories worldwide through a single electronic network for claims processing and reimbursement.
National Provider Identifier (NPI)
The National Provider Identifier is a unique, ten-digit identifier being issued to all health care providers by the Centers for Medicare & Medicaid Services.
NaviNet®
Tap into NaviNet*, our online provider gateway offered by NaviMedix®, Inc., which allows real-time transactions between IBC and your office.
Private Fee-For-Service
Select Advantage is our Medicare Advantage Private Fee-For-Service (PFFS) plan. Here, providers can get access to a plan finder, terms and conditions, and payment and reimbursement information.
Policies & Guidelines
Read our Medical Policy bulletins, Clinical Practice Guidelines, and IBC’s Quality Management information.
Claims and Billing Information
Everything you need to submit electronic claims accurately and ensure prompt payment. Get NAIC payer codes, HIPAA Companion Guides, communications regarding claims requirements, and more.
Forms
Download forms for referral, provider change, HIPAA, and prior authorization.
Resources for Patient Management
Preventive health flow sheets, behavioral health forms, vaccine information statements, the Breast Cancer Risk Assessment Tool, and more.
Quality Management
Learn about IBC’s program for maintaining standards of care and the associated processes.
Prescription Drug Formulary & Prior Authorization
Get details on the Select Drug Program®, prior authorization, and ePocrates Rx** — providing instant formulary access on the go or at your desk.
Interactive Voice Response (IVR)
You can now take advantage of our speech-enabled Interactive Voice Response (IVR) unit, an enhanced automated phone service formerly known as Member Eligibility Line (MEL).
Provider FAQ
Find answers to a variety of frequently asked questions including NaviNet registration, Electronic Billing, NPI, IBC products, and the Select Drug Program.
Contact Information
Find phone numbers and email addresses for all provider-related IBC departments, as well as mailing addresses for claims submissions.
