Welcome to Blue Medicare Advantage RetireSecure PPO
Get the most from your Group Medicare Advantage coverage with access to a national network of doctors and hospitals and support programs designed to help you stay healthy.
Learn more:
How we serve members
Your Blue Medicare Advantage RetireSecure plan includes coverage for:
- Primary care and specialist visits
- Hospital and ambulance services
- Emergency and urgent care
- Virtual care through Teladoc Health
- One Pass® fitness membership
- Carallel caregiver support services
- IBX health rewards
Depending on your plan, you may also have prescription drug coverage and access to extra benefits such as dental, vision, and hearing. Refer to your Evidence of Coverage (EOC) for details about your specific benefits.
Register online
Create your profile on our secure member website so you can see all your benefits in one place.
- View, print, or request a new member ID card
- Check your benefits and claims
- Find doctors and pharmacies
- Use helpful tools and resources
Care options
Your Blue Medicare Advantage RetireSecure plan provides you with care options 24/7 — in-person, virtually, or over the phone.
Find a doctor or pharmacy
Use our online search tool to find doctors, hospitals, and other health care facilities that participate in your network.
View a printable Provider/Pharmacy Directory
Registered Nurse Health Coaches and Case Managers
Registered Nurse Health Coaches and Case Managers are here to help members achieve their health goals, manage ongoing health needs, and navigate their care. Support is available 24/7 at no additional cost.
Call 1-855-332-3102 (TTY/TDD: 711) 24 hours a day, seven days a week.
Behavioral health
Behavioral Health Care Navigators are available to help members assess their needs, understand treatment options, find in-network providers, and connect to the right behavioral health resources and support.
Connect with care quickly by calling 1-844-233-7745 (TTY/TDD: 711) 24 hours a day, seven days a week.
Virtual visits
Get convenient virtual care through Teladoc Health — with a $0 copay. Members can connect with licensed providers for General Medical 24/7 Care, mental health support, and dermatology services. To get started, visit teladochealth.com/signin or call 1-800-835-2362 (TTY/TDD: 711), 24/7.
Care while traveling
Access care from participating Blue Cross®/Blue Shield providers in 47 states, one territory, and one district¹ for up to 12 months while paying in-network costs for covered services through the Visitor/Traveler program.
To learn more, call 1-800-810-BLUE (TTY/TDD: 711) or visit bcbs.com to find providers.
Health and wellness
Health care is about more than just doctor visits. That's why we cover resources and programs that support your overall well-being.
Get Connected
Sign up for email and text alerts!
Stay up to date with important reminders, plan updates, and tips to help you use your health plan.
- Personalized reminders about your health
- Notifications to help you access important plan information
- Alerts on how to get the most out of your health plan
Sign up for IBX Wire and receive our secure text messages, and/or receive notifications via email.
Prescription drugs
For members with prescription drug coverage, use these tools to check whether a medication is covered and find in-network pharmacies.
Excluded covered drugs
Some plans cover certain excluded drugs under enhanced drug coverage. These prescription drugs are not normally covered by Part D. For more information, view your EOC or contact the Member Help Team at the number on the back of your Member ID card.
Questions?
Call the Member Help Team phone number on the back of your member ID card.
- ¹Participating states and territories are subject to change at any time.