Helpful member information
Getting started with your IBX plan
Let’s get started! Whether you are a new or returning IBX member there are a few ways to get your benefits off to a great start.
Learn moreMember Help Team
Whether you need help finding an in-network provider, scheduling an appointment, or using any of your benefits, our Member Help Team is here.
Learn moreMember site
View your member ID card, benefits, recent claims status, and access many other tools and resources.
Learn moreFind a provider
IBX Medicare coverage gives you access to one of the largest provider networks in Southeastern Pennsylvania.
Learn moreFind a drug
IBX formulary gives you access to a wide range of prescription drugs you can access via a pharmacy or mail-order.
Learn moreNavigating Part D/Inflation Reduction Act
The Inflation Reduction Act improved Part D benefits, like expanding Medicare’s Low-Income Subsidy and introducing the Medicare Prescription Payment Plan.
Learn moreExtra Help and PACE
Learn about a variety of public benefits and other assistance programs to help you manage your health care and household expenses.
Learn moreAge Fearless
Healthy aging is about more than good physical and mental health. It’s also about having positive relationships and a strong sense of purpose. IBX Age Fearless community classes and events are a fun way to stay engaged and live your best life.
Learn morePrograms and policies
Learn about policies and programs organized around supporting optimal health outcomes and satisfaction.
Learn more