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Personal Choice® EPO Virtual Care plans

With a Personal Choice EPO Virtual Care plan from Independence Blue Cross, you can select a Teladoc provider as your virtual primary care provider (PCP), to access care anytime, anywhere.

Your Teladoc virtual primary care provider provides convenient access to care and with:

  • Annual checkups and well visits outside typical provider hours
  • Time to talk about your health history, concerns, and care needs
  • A care plan personalized to your health goals
  • Make referrals, and order prescriptions and lab orders

Like other Personal Choice EPO plans, you still have access to any in-network doctor or hospital, as well as in-network coverage across the U.S. through BlueCard® PPO, which offers the largest network of doctors and hospitals in the country.

If you still want to see a doctor in-person, you aren't required to choose a primary care physician (PCP) or get referrals, so you can see any in-network specialist without needing permission from your PCP. If you see an in-network doctor or specialist in-person, applicable cost-shares will apply.

Female engaged in a virtual care call
Female engaged in a virtual care call

Explore further

To learn more about IBX's newest set of health plans — the EPO Virtual Care plans — read our blog.

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Is a Personal Choice EPO Virtual Care plan right for you?

An Independence Blue Cross Personal Choice EPO health plan may be the best option for you and your family if you:

  • Live in one of these five counties
  • Want access to virtual primary care or specialists if you travel often or attend school away from home
  • Would like access to the largest network of doctors and hospitals in the Philadelphia region
  • Want in-network coverage across the country through BlueCard PPO
  • Want the freedom to see doctors and other health care specialists without a referral from a primary care physician (PCP)

Personal Choice EPO Virtual Care plan options

Personal Choice EPO Gold Preferred Virtual Care Personal Choice EPO Silver Classic Virtual Care Personal Choice EPO Silver Basic Virtual Care Personal Choice EPO Bronze Virtual Care
Deductible $0 $3,500 $4,000 $6,000
PCP visit1 $15 $30, no ded $35, no ded 50%, no ded
Teladoc Virtual PCP visit1 $0 0%, no ded 0%, no ded 0%, no ded
Virtual specialist visit1 $5 $50, no ded $55, no ded 50% after ded
Inpatient hospital $500/day; max of 5 copays/admit 25% after ded 25% after ded 25% after ded
Low-cost generic prescription drugs $3 $3, no ded (Integrated with medical ded) $3, no ded (Integrated with medical ded) $5, no ded (Integrated with medical ded)
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Review important information to get a better understanding of our individual and family health insurance policies and guidelines and the steps Independence Blue Cross takes to help you receive appropriate covered services.

ded = Deductible

  1. For these plans, visit limits are combined for office and virtual care.