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1-800-303-0656 (TTY/TDD:711) 8 a.m. to 8 p.m., 7 days a week

Find a doctor or pharmacy

Your Independence Blue Cross coverage gives you access to one of the largest provider networks in Southeastern Pennsylvania. Additionally, Independence Blue Cross contracts with FutureScripts® Secure to provide Medicare Part D prescription benefit management services, and one of the largest pharmacy networks.

Find a doctor, hospital, pharmacy, vision, dental or ancillary provider

Search our online provider directory to find doctors, hospitals, pharmacy, vision, dental or ancillary providers who participate in the Keystone 65 HMO and Personal Choice 65SM PPO Medicare Advantage products available from Independence Blue Cross.

Please note, if you discover an error in the directory information, including if a provider is no longer accepting new patients, please call 1-800-645-3965 (TTY/TDD: 711) for Keystone 65 HMO or 1-888-718-3333 (TTY/TDD: 711) for Personal Choice 65 PPO, seven days a week, 8 a.m. to 8 p.m. Please note that on weekends and holidays from April 1 through September 30, your call may be sent to voicemail.

Find a provider

Find a pharmacy

Independence Blue Cross contracts with FutureScripts® Secure to provide Medicare Part D prescription benefit management services.

Find a pharmacy

Find a dentist

Keystone 65 HMO and Personal Choice 65 PPO members should select the Concordia Choice Plus network.

Group plan Keystone 65 HMO and Personal Choice 65 PPO members with dental benefits are required to select a primary dental office and should select the Keystone DHMO network

Find a dentist

Opioid treatment programs (OTPs)

Opioid treatment programs (OTPs) are covered under Part B of Original Medicare. Independence Blue Cross Medicare Advantage members can receive coverage for these services through their plan. Covered services include:

  • FDA-approved opioid agonist and antagonist treatment medications and the dispensing and administration of such medications, if applicable
  • Substance use counseling
  • Individual and group therapy
  • Toxicology testing

Please refer to the list of in-network providers who are issuing OTP services.

Learn more about our Find a Provider search tool

Provider reimbursement information

Download a provider/pharmacy directory

Download a Select Option PDP pharmacy directory

This pharmacy directory is available for Medicare Part D Prescription Drug Plan retirees who are eligible for Medicare benefits offered by their former employer or Health and Welfare Fund.

2021

2020

Download a vision provider directory

2021

2020

Request a printed provider/pharmacy directory

If you need help finding a network provider and/or pharmacy, please call to 1-800-645-3965 (TTY/TDD: 711) for Keystone 65 HMO or 1-888-718-3333 (TTY/TDD: 711) for Personal Choice 65 PPO, seven days a week, 8 a.m. to 8 p.m. Please note that on weekends and holidays from April 1 through September 30, your call may be sent to voicemail. If you would like a Provider/Pharmacy Directory mailed to you, you may call the number above, or request a printed Provider/Pharmacy Directory.

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Website last updated: 11/9/2020