Find a doctor, dentist, or pharmacy
Your Independence Blue Cross (IBX) coverage gives you access to one of the largest provider networks in Southeastern Pennsylvania. Additionally, IBX contracts with an independent pharmacy benefits management (PBM) company to provide Medicare Part D prescription benefit management services, and one of the largest pharmacy networks.
Need support accessing care? We’re here to help! Our Member Help Team can assist you in finding an in-network physician, setting up an appointment, and more. Give us a call!
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Find a doctor, specialist, or hospital
You can search for in-network health care providers (doctors or specialists), hospitals, urgent care centers, retail clinics, and more in several ways.
Call our Member Help Team
Our Member Help Team can assist you in finding an in-network physician, setting up an appointment, and more. Give us a call!
Search our online Find a Provider tool
Use our online search tool to find doctors, hospitals, and other health care facilities that participate in the Keystone 65 HMO and Personal Choice 65SM PPO Medicare Advantage network.
Please note: To search for pharmacies near you use our Find a Pharmacy tool. To find participating providers for in-network routine dental, vision, and hearing benefits, use our search tools below.
View the Provider/Pharmacy Directory — updated 4/1/2025
View a printable list of network providers, using our Provider/Pharmacy Directories below. The Provider/Pharmacy Directory includes a list of doctors, hospitals, DME Suppliers, pharmacies and more. You can also request a printed copy be mailed to you by calling our Member Help Team.
- Keystone 65 Basic, Keystone 65 Essential HMO-POS, Keystone 65 Liberty, Keystone 65 Preferred, Keystone 65 Select HMO Provider/Pharmacy Directory
- Keystone 65 Focus HMO-POS Provider/Pharmacy Directory
- Personal Choice 65 Elite PPO, Personal Choice 65 PPO, Personal Choice 65 Plus PPO, Personal Choice 65 Prime PPO, Personal Choice 65 Saver PPO Provider/Pharmacy Directory
- Select Option PDP Pharmacy Directory
View the 2025 Davis Vision and IBX Medicare Dental Network paper directories — updated 4/1/2025
Please note, if you discover an error in the directory information, including if a provider is no longer accepting new patients, please call 1-800-645-3965 (TTY/TDD: 711) for Keystone 65 HMO or 1-888-718-3333 (TTY/TDD: 711) for Personal Choice 65 PPO, seven days a week, 8 a.m. to 8 p.m. Please note that on weekends and holidays from April 1 through September 30, your call may be sent to voicemail.
To learn more about your health plan, view our Stay Healthy page.
Find a dentist
All IBX Medicare Advantage members have preventive and diagnostic dental coverage, and most plans have comprehensive dental coverage, included in their health plan.
Members must use the IBX Medicare Dental Network for in-network coverage.
To search for an in-network IBX Medicare Dental Network dentist:
- Click the link below
- Enter your zip code or address
- Choose a specialty
- Select the IBX Medicare Dental Network from the drop down menu
Find an IBX Medicare Dental Network dentist
Find a Vision Provider
Keystone 65 and Personal Choice 65 members have routine vision coverage included in their health plan. Members must use a Davis Vision provider for in-network routine vision care. To find a participating provider use the Davis Vision search tool.
To learn more about routine vision coverage, view our Stay Healthy page.
Find a Hearing Provider
Routine hearing exams, evaluations, and hearing aids must be provided by a TruHearing® provider. All hearing services that are not covered by Medicare must be obtained by a TruHearing provider. Any care received from a non-participating provider will not be covered by the plan.
To obtain routine hearing services, you must contact TruHearing at 1-855-541-6173 (TTY: 711) 8 a.m. to 8 p.m. Monday to Friday to schedule an appointment with a participating TruHearing provider.
To learn more about routine hearing coverage, view our Stay Healthy page.
Find a network pharmacy
Independence Blue Cross contracts with an independent pharmacy benefits management (PBM) company to provide Medicare Part D prescription benefit management service. For more information on the Independence pharmacy network or view your Formulary (list of covered drugs), visit our Find a drug page. To locate a network pharmacy use the search tool below:
Opioid treatment programs (OTPs)
Opioid treatment programs (OTPs) are covered under Part B of Original Medicare. Independence Blue Cross Medicare Advantage members can receive coverage for these services through their plan. Covered services include:
- FDA-approved opioid agonist and antagonist treatment medications and the dispensing and administration of such medications, if applicable
- Substance use counseling
- Individual and group therapy
- Toxicology testing
Search for in-network providers who are issuing OTP services.
Request a printed provider/pharmacy directory
If you need help finding a network provider and/or pharmacy, or if you would like a Provider/Pharmacy Directory mailed to you, please call 1-800-645-3965 (TTY/TDD: 711) for Keystone 65 HMO or 1-888-718-3333 (TTY/TDD: 711) for Personal Choice 65 PPO, seven days a week, 8 a.m. to 8 p.m. Please note that on weekends and holidays from April 1 through September 30, your call may be sent to voicemail.
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Website last updated: 12/5/2024