Find a doctor or pharmacy
Your Independence Blue Cross (Independence) coverage gives you access to one of the largest provider networks in Southeastern Pennsylvania. Additionally, Independence contracts with an independent pharmacy benefits management (PBM) company to provide Medicare Part D prescription benefit management services, and one of the largest pharmacy networks.
Find a doctor, hospital, pharmacy, vision, dental or ancillary provider
Search our online provider directory to find doctors, hospitals, pharmacy, vision, dental or ancillary providers who participate in the Keystone 65 HMO and Personal Choice 65SM PPO Medicare Advantage products available from Independence Blue Cross.
Please note, if you discover an error in the directory information, including if a provider is no longer accepting new patients, please call 1-800-645-3965 (TTY/TDD: 711) for Keystone 65 HMO or 1-888-718-3333 (TTY/TDD: 711) for Personal Choice 65 PPO, seven days a week, 8 a.m. to 8 p.m. Please note that on weekends and holidays from April 1 through September 30, your call may be sent to voicemail.
Find a network pharmacy
Independence Blue Cross contracts with an independent pharmacy benefits management (PBM) company to provide Medicare Part D prescription benefit management service. For more information on the Independence pharmacy network, visit our Find a drug page or locate or confirm that a pharmacy is currently in our network:
Find a dentist
Keystone 65 HMO and Personal Choice 65 PPO members should select the Concordia Choice Plus network.
Group plan Keystone 65 HMO members with dental benefits are required to select a primary dental office and should select the Keystone DHMO network.
Group plan Personal Choice 65 members with dental benefits should select the Concordia Choice Plus network.
Opioid treatment programs (OTPs)
Opioid treatment programs (OTPs) are covered under Part B of Original Medicare. Independence Blue Cross Medicare Advantage members can receive coverage for these services through their plan. Covered services include:
- FDA-approved opioid agonist and antagonist treatment medications and the dispensing and administration of such medications, if applicable
- Substance use counseling
- Individual and group therapy
- Toxicology testing
Search for in-network providers who are issuing OTP services.
Learn more about our Find a Provider search tool
Provider reimbursement information
Download a provider/pharmacy directory
- Individual Vision/Dental Directory
- Keystone 65 Basic, Preferred, Select HMO Provider/Pharmacy Directory
- Keystone 65 Focus HMO-POS Provider/Pharmacy Directory
- Personal Choice 65 PPO Provider/Pharmacy Directory
- Select Option PDP Pharmacy Directory
Download a Select Option PDP pharmacy directory
This pharmacy directory is available for Medicare Part D Prescription Drug Plan retirees who are eligible for Medicare benefits offered by their former employer or Health and Welfare Fund..
Download a vision provider directory
Request a printed provider/pharmacy directory
If you need help finding a network provider and/or pharmacy, or if you would like a Provider/Pharmacy Directory mailed to you, please call 1-800-645-3965 (TTY/TDD: 711) for Keystone 65 HMO or 1-888-718-3333 (TTY/TDD: 711) for Personal Choice 65 PPO, seven days a week, 8 a.m. to 8 p.m. Please note that on weekends and holidays from April 1 through September 30, your call may be sent to voicemail.
Website last updated: 8/22/2022