Pharmacy ServicesManaging your prescription drug benefits online

Convenient Ways To Get Your Prescription Drugs

Easy and Convenient Online Services

Visit ibxpress.com to view and manage your Independence prescription drug plan, administered by FutureScripts¹. The pharmacy tools and services available will help you to better understand your prescription drug coverage so you can take full advantage of the cost-saving options available to you.*

Online tools allow you to:

• Review your retail and mail order prescription records: Find out what you spent, and when and where your prescriptions were filled.
• Locate a network retail pharmacy near you.
• Review your coverage and copayment information.
• Price a specific drug and compare savings by using a generic equivalent or switching from retail to mail order.
• Access formulary information.
• Check on drug-to-drug interactions.
• Download forms.

Mail Order Pharmacy Online Services

If your pharmacy benefits plan includes a mail order prescription drug feature, you can also use ibxpress.com to request refills of your mail order prescriptions and track the delivery of your mail order prescriptions.²

Mail Service Order Form

Health, Allergy & Medication Questionnaire (HMQ)

1 FutureScripts is an independent company and serves as Independence’s pharmacy benefits manager.

2 Prescriptions may also be available for up to a 90-day supply at participating FutureScripts Act 207 retail pharmacies for the same mail order member cost. To learn more about mail order services and ACT 207 pharmacies, contact FutureScripts at the number on the back of your ID card.