Manuals and Guides

Group administrators have the important job of understanding their Independence Blue Cross (IBC) plan and helping their employees with questions and concerns.

The following documents are available to help group administrators better manage the day-to-day administration of their organization's IBC group health benefits program.

Health Savings Account (HSA) Quick Start Guide for Small Group

Short guide that presents steps to take to implement and maintain the Bank of America HSA, including HSA reports. Focuses on the key-in employee contribution method, best suited for small customers or customers with minimal changes throughout the year.

Health Savings Account (HSA) Contribution Guide

Get step-by-step instructions on how to use to set up and make employer-driven contributions to Bank of America HSAs associated with qualified high deductible health plans from Independence Blue Cross.

BlueSaverSM Health Account Solutions Reporting Guide

Group administrators can use this guide to help access and run reports for BlueSaver spending account products. The guide will also help administrators learn how to filter reports and save them in different formats.

Benefits Administrator Guide

This guide explains IBC processes and procedures related to enrollment, billing, invoices, and coordination with Medicare.

Group Administrator Invoice Guide

Group administrators need to make sure the information on their statement is accurate and that the amount enclosed with their invoice is correct. The Group Administrator Invoice Guide is designed to help make that job easier.

Medicare Secondary Payer Guide

Medicare Secondary Payer (MSP) requirements determine when Medicare is the primary insurance payer. We've prepared the following MSP guide to help group administrators correctly target benefits for their Medicare-eligible participants and avoid potentially costly penalties. This publication is for general informational purposes only. Group administrators should refer to the actual laws and regulations with the assistance of their legal counsel to determine how the MSP statute and regulations apply to them.

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