Resources
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Welcome Medicare brokers and consultants — we're here to help

IBX offers an extensive portfolio of Group and Individual Medicare products, including Medicare Advantage HMO, HMO-POS, PPO plans, Prescription Drug Plans, and Medicare Supplement options.

Interested in becoming an IBX Medicare broker?

To learn more about representing our individual Medicare solutions to your customers, please contact the Independence Broker Medicare Resource Center Monday through Friday 8:30 a.m. to 5 p.m. by calling 1-888-234-3313 or via email.

Learn more:

2025 certification

2025 Medicare Advantage Certification is live starting July 24, 2024.

Existing agents

Certification will be assigned automatically as of July 24 for existing agents who are contracted with an IBX Medicare FMO. Please log in to complete certification below.

Certification login

2025 Medicare Advantage Certification Instructions

Sales tools

PowerApps portal

  • Ability to send Quick Quotes to your clients
  • Complete SOAs
  • Track your enrollments
  • Access Broker E-Store to Order Marketing Material
  • Access Litmos Your Knowledge Center for anything you need to know as an Independence Broker

2025 enrollment forms

Provider finder

  • Search the many providers and specialists available in the largest network in the area.

Pharmacy finder

  • Each pharmacy result is listed as a preferred or standard pharmacy.
  • Some pharmacies contract with our plan to offer lower cost-sharing to plan members. This is known as preferred pharmacy cost-sharing.
  • You client may fill your prescriptions at either a preferred or standard pharmacy.

Formulary drug lookup

2025 only: Dominion dental finder

2024 only: United Concordia dental finder

  • Keystone 65 HMO and Personal Choice 65 PPO - select the Concordia Choice Plus network.
  • Group plan Keystone 65 HMO members with dental benefits are required to select a primary dental office and should select the Keystone DHMO network.

DavisVision finder

TruHearing provider finder

Member communication documents

  • Annual Notices of Change, Summary of Benefits, Evidence of Coverage, Authorization Forms, Change Forms, and other Member Facing documents.

 

Convey OTC benefit catalog

One Pass

Smart Solutions

Additional tools — also available through Power Apps Portal

Broker eStore

  • Order sales materials
  • Compliant marketing pieces
  • Giveaways

Litmos

  • Your knowledge center for anything you may need to know as an Independence broker
  • Specialized Learning Path allows for quick, categorized access to important eLearnings and quick tips
  • Search the Content Library to learn more on Medicare, Independence products, systems, and broker alerts

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Website last updated: 7/31/2024