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Welcome Medicare brokers and consultants — we're here to help

This page is made to support you and find solutions to help enhance your experience with Independence Blue Cross. Explore “Shop Plans” to learn more about the Medicare plans available in Bucks, Chester, Delaware, Montgomery, and Philadelphia counties, Pennsylvania.

Learn more:

Independence Blue Cross offers an extensive portfolio of Group and Individual Medicare products, including Medicare Advantage HMO, HMO-POS, PPO plans, Prescription Drug Plans, and Medicare Supplement options.

To learn more about representing our individual Medicare solutions to your customers, please contact the Independence Broker Medicare Resource Center Monday through Friday 8:30 a.m. to 5 p.m. by calling 1-888-234-3313 or via email. By clicking this link you will be leaving the Medicare-specific web pages.

From October 1 through December 7, we have extended hours to serve you, and are open Monday through Thursday 8 a.m. to 7 p.m., Friday 8 a.m. to 6 p.m., and Saturday 11 a.m. to 2 p.m.

Get the latest COVID-19 news from Independence and answers to frequently asked questions on our COVID-19 site.

Sales tools

PowerApps portal

  • Ability to send Quick Quotes to your clients
  • Complete SOAs
  • Track your enrollments

2024 enrollment forms

Provider finder

  • Search the many providers and specialists available in the largest network in the area.

Pharmacy finder

  • Each pharmacy result is listed as a preferred or standard pharmacy.
  • Some pharmacies contract with our plan to offer lower cost-sharing to plan members. This is known as preferred pharmacy cost-sharing.
  • You client may fill your prescriptions at either a preferred or standard pharmacy.

Formulary drug lookup

United Concordia dental finder

  • Keystone 65 HMO and Personal Choice 65 PPO - select the Concordia Choice Plus network.
  • Group plan Keystone 65 HMO members with dental benefits are required to select a primary dental office and should select the Keystone DHMO network.

DavisVision finder

TruHearing provider finder

Member communication documents

Convey OTC benefit catalog

One Pass

Smart Solutions

Additional tools

Broker eStore

  • Order sales materials
  • Compliant marketing pieces
  • Giveaways


  • Your knowledge center for anything you may need to know as an Independence broker
  • Specialized Learning Path allows for quick, categorized access to important eLearnings and quick tips
  • Search the Content Library to learn more on Medicare, Independence products, systems, and broker alerts

Website last updated: 10/25/2023