Susan Larkin is senior vice president of Health Markets at Independence Blue Cross (Independence). In this role, Ms. Larkin is responsible for optimizing the business performance for Independence and its affiliates. Ms. Larkin leverages her deep industry experience in harnessing the power of the organization to collectively drive P&L operating results across all segments by optimizing revenue opportunities and driving administrative and medical cost efficiencies. She drives stakeholder accountability to insure client needs are anticipated and met. In addition, Ms. Larkin has full accountability for delivering pharmacy services and solutions. When Ms. Larkin joined the company in 2010, she led the account management and retention efforts for large group and national customers.
Ms. Larkin has over 20 years of experience producing innovative solutions in the health care industry. Over the course of her career, she established a multi-faceted regional health care consulting practice. Ms. Larkin grew this practice and later merged with a national benefits firm, while continuing to grow the business and ensure a seamless transition for customers and partners.
Ms. Larkin received a bachelor of science degree in accounting with a concentration in mathematics from Widener University.