Manage Your Account

With up-to-date information about your claims and coverage, step-by-step lifestyle improvement programs, and reliable, relevant health information from WebMD^®, ibxpress.com makes it faster and easier than ever to manage your benefits and make the health decisions that are right for you.

And because ibxpress.com uses the strongest encryption methods available, you can rest assured that your personal information is secure.

Get the Most from Your Benefits with ibxpress.com.

Get coverage information

ibxpress.com gives you quick, convenient, and secure access to your specific benefits information. You can:

• Review details about the coverage available to you under your plan.
• View processed claims.
• Change your primary care physician (PCP).
• Order an ID card.
• Print a temporary ID card.
• Download forms.
• Request materials.
• Email customer service.

Learn more about the features of ibxpress.com with our video walking tour.

Get reliable health information

Searching for health information online can be frustrating and scary. There’s so much available. How do you know what’s really accurate? Thanks to our partnership with WebMD, you can access reliable, personalized, up-to-date health information in one convenient location.

We have decision-making tools to help you understand your health concerns and find the right treatment for them. We even offer tools to help you set, track, and attain your goals for better health. Learn more about our WebMD Health Tools.

WebMD is an independent company offering health information and wellness education to Independence Blue Cross members.