• Communications

• Policies and Guidelines

• Medical Policy
• Pharmacy Policy
• Clinical Practice Guidelines
• Preapproval/Precertification for Services
• Compliance Training

• Claims and Billing

• Interactive Tools and Resources

• Pharmacy Information

• Resources for Patient Management

• Physician Advisory Committee

• Contact Information

Policies and Guidelines

Medical Policy
Use this online searchable database to read Independence Blue Cross (IBC) medical and claim payment policies.

Pharmacy Policy
Use this online database to read the IBC pharmacy policies.

Clinical Practice Guidelines
Download guidelines outlining a generally accepted minimum standard of care — adherence may lead to improved patient outcomes.

Preapproval/Precertification for Services
Certain services require preapproval/precertification from IBC prior to being performed.

Compliance Training
Access compliance training required for IBC providers.