Join our behavioral health network

Are you a behavioral health provider?
We encourage behavioral health providers to join the Independence Blue Cross behavioral health network. The overall well-being of your patients is important to us, including their physical health, behavioral health, and equitable access to care.

Resources for providers

The basics

Policies and guidelines

See our medical and pharmacy policies — plus clinical practice guidelines and details about preapproval for services.

See policies

Tools and resources

Access the PEAR portal and other systems, download forms, and find a wealth of other useful info for providers.

Access tools

Claims and billing

Access Electronic Data Interchange (EDI) resources, find claims submission guides, register with IBX, and more.

View resources

Patient management

Find info about our standards of care, as well as details about a wide array of preventive care and other patient programs.

See how we can help

Becoming a provider

Get qualified as an in-network provider and see how we help you through innovation and referrals.

Start here

Contact us

Find important forms, phone numbers, email addresses, mailing addresses, and more.

Get contact info

A group of physicians consulting on a case

The PEAR portal

The Provider Engagement, Analytics & Reporting (PEAR) portal gives participating providers easy access to tools to help manage clinical and financial information specific to their organization and to obtain plan information to care for their patients. Registration is required.

Access PEAR

News you can use right now

Ours is an ever-evolving industry, but we're proud to keep our providers up to date and informed.

Provider News Center

Useful tools

Medical policies

Find clinical and claim payment reimbursement positions for services rendered under our plans.

Visit policy portal

Electronic data interchange (EDI)

Increase office productivity and improve cash flow with EDI.

Learn about EDI