Resources


Finding in-network care

If you or a loved one is looking for additional support or care, IBX has a robust network of in-person and virtual behavioral health care providers so you can find one that fits your needs and preferences. Our Behavioral Health Care Navigation team can provide personalized guidance to make getting help easier. In addition, they can schedule an appointment for you with an in-network provider — usually within seven days.

To reach the Behavioral Health Care Navigation team, call 1-800-688-1911.

For more resources from IBX, visit our behavioral health page. Members can also call the number on the back of their card under Mental Health/Substance Abuse.

24/7 emergency support

988 — National Suicide Prevention Lifeline
We can all help prevent suicide. The 988 Lifeline provides free, confidential 24/7 support for people in distress, prevention and crisis resources, and best practices for health care professionals.

Crisis Text Line
Crisis Text Line is available for any crisis. When you text HOME to 741741 you will be connected to a live, trained Crisis Counselor who receives the text and responds, all from a secure online platform.

Local resources

Find crisis and behavioral health services in your county:

Additional information

Depression

Anxiety

Substance use disorder

Advice from our local experts