24/7 emergency support

National Suicide Prevention Lifeline
We can all help prevent suicide. The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals.

Call 988 for free and confidential support.

Crisis Text Line
Crisis Text Line is available for any crisis. A live, trained Crisis Counselor receives the text and responds, all from a secure online platform.

Text HOME to 741741 to connect with a Crisis Counselor.

Local help

Find crisis and mental health services in your county:

Your health care provider

Primary health care providers (doctors, nurses, physician assistants) are trained to talk to their patients about mental health. They can evaluate and treat your symptoms, and refer you to other professionals, such as therapists and psychiatrists, if you need them. They are also good coordinators of your care.

If you’re worried that you might get flustered during your appointment and forget what you wanted to share, you this guide can help.


For more resources from IBX, visit this behavioral health page, or members can call the number on the back of their card under Mental Health/Substance Abuse.

Let’s be #mindPHL together

The #mindPHL campaign aims to reduce the stigma around people's need for mental health support. It also encourages Philadelphians to seek help for their mental health challenges. Learn more about the #mindPHL campaign at This campaign is sponsored by the City of Philadelphia and Independence Blue Cross.

Additional information




Advice from our local experts