Putting you at the center of all we do

Putting members first means looking at everything from your point of view: Your health, your well-being, your priorities. We're focused on helping you get healthy faster and stay healthy longer by improving the quality of the care you receive and managing health care costs.

The Independence approach uses many of the successful principles of rewarding doctors and hospitals for the quality and outcomes of care they provide, not the quantity. And while these reimbursement business models are now gaining acceptance, they are only one piece of our overall strategy.

Our latest news and announcements

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Helping your doctor take care of you

We’re working hard to make it easier for doctors and hospitals to focus on what’s important — taking care of you.

  • We encourage doctors and other health care providers to deliver the right care at the right place at the right price, all with the goal of keeping members well. See how
  • We’re constantly reviewing our products, networks, and policies — using industry benchmarks and best practice standards — to make our members’ health care dollars are being spent wisely.
  • Through our Blue Distinction® and Blue Distinction®+ designations, we’re helping members find the best place to receive specialty care. Learn more

Helping you take care of yourself

Taking care of yourself shouldn’t be a chore. Here are a few ways we’re making it easier than ever to get — and stay — healthy:

  • Achieve Well-being, a set of personalized online tools on ibxpress.com, helps you achieve your well-being goals in a way that’s simple, easy, and fun. Check it out
  • At ibxpress, our secure member website, you can access your benefits, find providers, estimate care costs, track claims and spending, and much more! Visit ibxpress
  • Get personalized text messages featuring health and claims information, opportunities to save money, and tips for making the most of your benefits. Sign up for IBX Wire
  • 24/7 registered nurse Health Coaches can give advice on health-related questions like managing chronic conditions and making healthy lifestyle changes. Connect today
  • Take advantage of money-saving discounts on health-related products and family activities; reimbursements for weight management, working out, and quitting smoking; and free nutrition counseling. See more value-added benefits