Putting you at the center of everything we do

Putting members first means looking at everything from your point of view: Your health, your well-being, your priorities. Our Facilitated Health Networks (FHN) model is centered on helping you get healthy faster and stay healthy longer by improving the quality of the care you receive and managing health care costs.

The Independence FHN model uses many of the successful principles of rewarding doctors and hospitals for the quality and outcomes of care they provide, not the quantity. And while these reimbursement business models are now gaining acceptance, they are only one piece of our overall strategy.

See how we’re working with doctors and hospitals you trust

Cardiology Consultants of Philadelphia joins the Independence Facilitated Health Networks model.
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Rothman Institute joins the Independence Facilitated Health Networks model.
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Jefferson Health joins the Independence Facilitated Health Networks model.
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Independence and Holy Redeemer sign three-year agreement.
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Learn about our agreement with University of Pennsylvania Health System.
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See how we're working with Temple Health.
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How our FHN model works


We work with doctors and hospitals to design business models, based on outcomes and data sharing everyone understands, that emphasize shared accountability for the quality and cost of care being delivered to you rather than just the volume. Our goal is to make sure you can count on quality care from the doctors and hospitals you visit, while having those same doctors and hospitals count on us for the data and support they need.


Doctors depend on good information to make the best decisions about your care. We provide doctors with reports highlighting their referral practices so they can guide you to cost-effective inpatient and outpatient facilities. We also share information that can help you and your doctor avoid unnecessary trips to the emergency room.


Providing well-coordinated care means working closely with your doctors and hospitals. We work face-to-face with doctors, providing tools, reports, and support based on their needs (and yours). This includes developing care teams that work together and connect regularly to share best practices.