Supporting Our Clinicians, Hospitals and Health Systems
Independence has launched a range of clinical and business initiatives since the start of the COVID-19 pandemic to address the key needs of the health care community on the front lines of fighting the coronavirus. Refer to this page for important updates as we navigate this unprecedented situation together.
Providing greater access. To ensure you can continue to deliver high-quality care to your patients, we are:
Our Provider News Center is continually updated to provide reliable information on COVID-19 care and coverage. Visit the site.
Helping with administrative processes. To make it easier for you to care for your patients, we are:
Working with the health care community and public health officials. Throughout the pandemic, we have been collaborating on several efforts:
1 Please note: The Families First Coronavirus Response Act (FFCRA) and Coronavirus Aid, Relief, and Economic Security (CARES) Act mandate that member cost sharing (deductible, co-pays and coinsurance) is waived both in and out-of-network for the testing and diagnosis of COVID-19 through the public health emergency. The waiver of member cost sharing for both in and out of network will continue through the public emergency, which has been extended through October 18, 2021, unless otherwise modified by the federal government. For High Deductible Health Plans, in-network cost sharing waivers detailed were in effect through December 31, 2020 unless prohibited by law.
2 If a member has coverage through an employer, benefits and coverages may vary.