Update as of October 6, 2017
Independence Blue Cross and Tower Health agreed to a new three-year contract, effective immediately, that ensures Independence customers can continue to receive in-network health care coverage at Brandywine, Chestnut Hill, Jennersville, Phoenixville, and Pottstown hospitals. Reading Hospital will also remain in the Independence network.
Providing patients, members, and communities continued access to quality, affordable care in this region is paramount for both organizations; and resolving these discussions quickly was in the best interest of members and patients. We are confident that this agreement will serve as the foundation for a strong relationship between our two organizations.
We truly appreciate the patience and understanding of our members during this difficult period, as we know that this situation likely created some anxiety and uncertainty.
If you would like to speak with one of our customer service representatives, please call 888-580-9500, Monday – Friday, 8 a.m. – 6 p.m.