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Prior Authorization*

Independence Blue Cross requires prior authorization of certain covered drugs that have been approved by the Food and Drug Administration (FDA) for specific medical conditions. The approval criteria was developed and endorsed by the FutureScripts® Pharmacy and Therapeutics Committee and is based on information from FDA and manufacturers, medical literature, actively practicing consultant physicians, and appropriate external organizations.

Download the Prior Authorization Criteria.**

A request form must be completed for all medications requiring prior authorization. The forms below are available in PDF format for manual submission or may be submitted by providers electronically via NaviNet®.

Request Form Instructions

Providers:

  1. When filling out a prior authorization form, all requested information must be supplied. Incomplete requests will be faxed back to your office for completion, which will delay the review process.
  2. Fax completed forms to the Pharmacy Services Department for review. Make sure you include your office telephone and fax number.
  3. You will be notified by fax if the request is approved. You and your patient will receive a denial letter if the request is denied.
  4. If you have not gotten a response after two business days from submitting complete information, contact the Provider Services Department.

Members:

  1. Take the appropriate request form to your physician to be completed.
  2. You or your physician may fax the completed form to the Pharmacy Services Department for review.
  3. If you have not gotten a response after two business days from your provider submitting complete information, contact the provider who requested the prior authorization on your behalf.
 
Philadelphia Area Outside Philadelphia
Pharmacy Services Department
Fax numbers: 215-241-3073 1-888-671-5285

As with all our preauthorization requirements, a provider should complete the process fully to avoid delay. Any questions about precertification applications or process, providers should call Provider Services at 215-567-3590 or 1-800-227-3119 (outside the Philadelphia area). To receive a copy of our Select Drug and Standard formularies, please call 1-800-858-4728.

* The prior authorization list of forms is subject to change.

** The prior authorization criteria for Medicare Part D is available on www.site65.com/providers.