The NaviNet® web portal offers you the opportunity to receive payments electronically by registering for an Electronic Funds Transfer (EFT) account. An EFT account will result in faster payments and reduced administrative costs for your office. Registering for an EFT account is also a requirement for Pennsylvania primary care physicians participating in the Quality Incentive Payment System (QIPS) program.
Your NaviNet security officer sets the appropriate level of security in order to determine who has the ability to register, view, and update the provider’s EFT account information. These settings are accessible by selecting User Permissions Manager from the Plan Transactions menu on NaviNet.
Once an account has been registered, payments to your office can begin in less than two weeks.
Detailed information and instructions on how to set up and administer an EFT account are available through a downloadable EFT guide located in the Administrative Tools & Resources section of NaviNet Plan Central. You may also call NaviNet Customer Care at 1-888-482-8057 for assistance.
Note: EFT is not available for capitated payment.