Claims Submission Process for Members With the Federal Employees Program PPO Product

As you may already know, effective January 1, 2010, the Federal Employees Health Benefits Program no longer offers Keystone Health Plan East HMO. However, members may have selected the Federal Employee Program (FEP) PPO benefits plan.

To ensure prompt payment of claims for FEP members, please submit to the appropriate address indicated below:

Professional claims
Highmark Blue Shield
P.O. Box 898854
Camp Hill, PA 17089-8854
Additional information: 1-866-763-3608

Facility claims
Independence Blue Cross
Attention: FEP 1500 SG/Front End
1901 Market Street
Philadelphia, PA 19103
Additional information: 215-241-4400