Home Find a Health Insurance Plan Find a Health Care Provider For Members For Employers For Health Care Providers
Equally Effective. Compare, shop for, and save on generic prescriptions.

Contact Information

Member inquiries

CONTACT US BY EMAIL

Questions regarding your individual benefits or claims status? We recommend that you send a secure email by logging in to ibxpress, our secure member portal, to protect your privacy.

General Member Inquiries

Send an email

Non-members, please send us an email.

CONTACT US FOR TECHNICAL SUPPORT

If you are a member and have any questions regarding the ibxpress member portal, please call 215-567-4002 or 1-800-626-6076.

CONTACT US BY PHONE

If you have questions regarding your individual benefits or claims status, please call the Member Services telephone number on the back of your ID card.