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Contact Information

Member inquiries

CONTACT US BY EMAIL

Questions regarding your individual benefits or claims status? We recommend that you send a secure email by logging in to ibxpress, our secure member portal, to protect your privacy.

General Member Inquiries

Send an email

Non-members, please send us an email.

CONTACT US FOR TECHNICAL SUPPORT

If you are a member and have any questions regarding the ibxpress member portal, please call 215-567-4002 or 1-800-626-6076.

CONTACT US BY PHONE

If you have questions regarding your individual benefits or claims status, please call the Member Services telephone number on the back of your ID card.