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Alternatives to the emergency room

As an Independence Blue Cross member, you have alternatives to the emergency room when your own doctor is unavailable.

Urgent care center

Urgent care centers are walk-in medical facilities with board-certified doctors for the treatment of cuts, sprains, sinus infections, nausea, and other types of less serious medical conditions. You don’t need an appointment and they often have night and weekend hours.

What’s an urgent care center like?

When should I visit an urgent care center?

Find an urgent care center

Retail clinic

For minor illnesses and injuries, you have the option to use retail health clinics. They have certified nurse practitioners who can treat uncomplicated ailments, such as fevers and colds, rashes, bumps, and scrapes.

Find a retail clinic

Still unsure where to go?

Use our care tool to help you decide where you need to go for care.

Know your options