Urgent Care Centers and Retail Health Clinics

As an Independence Blue Cross member, you have alternatives to the emergency room when your own doctor is unavailable. You may visit an urgent care center if you have an illness or injury that is not life-threatening but requires immediate medical attention. And if you have an illness or injury that is less serious, you may visit a retail health clinic.

What Is an Urgent Care Center?

An urgent care center is a medical facility that employs board-certified doctors for the treatment of cuts, sprains, sinus infections, nausea, and other types of less serious medical conditions. You don’t need an appointment to visit an urgent care center and they often have night and weekend hours.

Find a participating urgent care center.







What Is a Retail Health Clinic?

In addition to urgent care centers, you also have the option of visiting a retail health clinic. A retail health clinic employs certified nurse practitioners who can treat minor, uncomplicated illnesses and injuries, such as fevers and colds, rashes, bumps, and scrapes.

Find a participating retail health clinic.

Deciding where to go for care

Urgent care center

Retail health clinic

Stitches, X-ray

X

Sprain, strain

X

Nausea, vomiting, diarrhea

X

Bumps, cuts, scrapes

X

X

Cough, sore throat

X

X

Ear or sinus pain

X

X

Minor fever, colds

X

X

Rash, minor bumps

X

X

When should I use the emergency room?

Seek treatment at a hospital emergency room for life-threatening medical situations including:

  • severe shortness of breath or chest pain;
  • sudden or unexplained loss of consciousness;
  • sudden, severe abdominal pain;
  • cut or wound that won’t stop bleeding.

Questions about your care choices?

Call 1-800-ASK-BLUE (1-800-275-2583).