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Online Account Management — ibxpress

Simple. Safe. Secure.

Through ibxpress.com, members and groups can safely and conveniently manage their health care coverage online. Registration is quick and simple — and all transactions are secure.

For members

As a member of an Independence Blue Cross health insurance plan, you can access personal and family coverage information. You can even personalize ibxpress to show health-related content of greater interest to you.

  • Access your specific benefit information.
  • View pending and finalized medical claims.
  • Download forms.
  • Request materials.
  • Request additional ID cards.
  • Access provider information and quality ratings from HealthGrades®.
  • Find Blue DistinctionSM Centers for specialty care.
  • Access decision-support tools, including the Health Plan Selector and Treatment Cost Estimator.
  • View drug pricing information, order mail-order drugs, access pharmacy benefits, locate a pharmacy, search for drug interactions, and more.*

For groups

As a group administrator or business owner offering Independence Blue Cross health insurance plans, you can access information about your account.

  • Perform enrollment transactions online, including adding, changing, and terminating members and dependents.
  • View employee eligibility and benefit information.
  • View transaction history.
  • View current and prior invoices.
  • Make payments online.
  • View reports.
  • Download forms.
  • Request ID cards.

* Services available to members with a prescription drug plan.

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