Flex Programs allow you to mix and match different levels of member cost-sharing to reach a price point that balances the benefit needs of your employees with your budget. Our most popular plans, including Keystone Health Plan East, Keystone Point-of-Service, Keystone Direct POS, and Personal Choice®, are available through our Flex Copay Series plan options.
You choose the copay amounts that will apply to in-network services such as office visits, X-rays, and inpatient hospital care. Some product options also offer a choice of out-of-network benefits.
About Flex Copay Programs
Small Business Product Portfolio
Contact Us
If you are an existing customer, contact your broker or call 215-241-3400.
If you are not currently an IBC customer, please complete an online information request, or call:
- 215-241-0133 — Groups with 100–999 benefit-eligible employees
- 610-238-6572 — Groups with 1,000+ benefit-eligible employees

Consumerism
Our Consumerism products are coverage alternatives that can lower premiums and more actively engage members in health care decisions.
Find out more about options available for all size customers.
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