What’s unique about Keystone Direct POS is that, while you must select a Keystone Health Plan East Primary Care Physician, you can access virtually all health care services in or out of the Keystone Health Plan East network without a referral. Referrals are required for routine X-rays, podiatry, spinal manipulation, and physical/occupational therapy.
Keystone Direct POS is only available as a plan selection of the Flex Copay Series or the Flex Deductible Series.
About Keystone Direct POS
Download a 
Keystone Direct POS brochure.
Features of Keystone Direct POS:
- members choose a Primary Care Physician (PCP) from a wide network of over 20,000 doctors and 100+ hospitals;
- members need a PCP referral for routine X-rays, podiatry, spinal manipulation, and physical/occupational therapy services;
- for all other specialist services, members may seek care directly without a referral — members receive the highest benefit level when they obtain care from providers who participate in the Keystone Health Plan East network;
- wellness programs, including fitness reimbursement and discounts on alternative services, at no additional cost;
- programs to manage chronic conditions;
- comprehensive benefits for students and travelers out of the area.
Contact Us
If you are an existing customer, contact your broker or call 215-241-3400.
If you are not currently an IBC customer, please complete an online information request, or call:
- 215-241-0133 — Groups with 100–999 benefit-eligible employees
- 610-238-6572 — Groups with 1,000+ benefit-eligible employees
Consumerism
Our Consumerism products are coverage alternatives that can lower premiums and more actively engage members in health care decisions.
Find out more.
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