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Manuals and Guides

Group administrators have the important job of understanding their Independence Blue Cross (IBC) insured or administered plan and assisting their employees with questions and concerns. We make the following documents available to help group administrators better manage the day-to-day administration of their organization’s IBC health benefits program.

Benefits Administrator Guide

This guide explains IBC processes and procedures related to enrollment, billing, invoices, and coordination with Medicare.

Download the IBC Benefits Administrator Guide.

COBRA

The COBRA Manual was prepared for the group customers of IBC as a guide to the federal legislation that requires employers to offer continuing health insurance to employees and dependents who would otherwise lose their coverage. The publication is for general informational purposes only and is not to be taken as legal or tax advice. Please consult with your benefits specialist to obtain a COBRA Manual or attorney for legal or tax advice regarding COBRA.

Download the PDF icon COBRA Manual

Download the PDF icon COBRA — premium subsidies

Group Administrator Invoice Guide

Group administrators need to make sure the information on their statement is accurate and that the amount enclosed with their invoice is correct. The Group Administrator Invoice Guide is designed to help make that job easier.

Download the IBC Group Administrators Invoice Guide.

Medicare Secondary Payer Guide

Medicare Secondary Payer (MSP) requirements determine when Medicare is the primary insurance payer. We’ve prepared the following MSP guide to help group administrators correctly target benefits for their Medicare-eligible participants and avoid potentially costly penalties and litigation. This publication is for general informational purposes only. Group administrators should refer to the actual laws and regulations with the assistance of their legal counsel.

Download the IBC Medicare Secondary Payer Guide.

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