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Contact Us

Thank you for contacting Independence Blue Cross. To help us direct your request, please select one of the following.

General Inquiries
How to reach us by mail, email, or phone.

Login/Registration — ibxpress.com
Portal login, registration, and technical support for members and benefit managers.

Sales Inquiries
Request information about our individual and group plans.

Member Benefits, Claims
Information about individual benefits, claims status, and technical support.

Employer Groups — Benefits Managers, Group Leaders
Billing, enrollment, and product information, including technical support and member services for our group customers.

Providers
Reach clinical pharmacy services, program support, and customer support.

Job Seekers
Find current job openings, college internships, or submit a resume.

Report Health Care Fraud
If you suspect health care fraud, report it here.

HIPAA Inquiries
Inquiries about HIPAA privacy, security, and transactions.

Website Comments
We welcome your comments about this website. Share your thoughts and questions.

Media Inquiries
Information and interview requests for members of the media.

Our Mailing Address

Independence Blue Cross
1901 Market Street
Philadelphia, PA 19103–1480