We have been notified by Prospect Crozer, LLC (Crozer Health) of the closure of Crozer-Chester Medical Center and Taylor Hospital. Our members' health and the health of the community are our top priorities. We continue to monitor the situation closely and additional information will be communicated as soon as it is available.
We encourage members who are currently receiving care at Crozer Health to talk with their health care provider(s). They are the ones directly providing care to our members and are in the best position to answer questions about current and future care plans.
Members can also contact the dedicated call center that Crozer Health has established for inquiries related to the closure at CrozerPAInquiries@omniagnt.com and 888-801-2338. If members have questions about their coverage, they can call our Customer Service team at the number on the back of their member ID card.
For support in identifying other in-network providers, members can call our Customer Service team at the number on the back of their member ID card. We also have Case Managers available who can assist members who need help navigating ongoing care.
If members want to see what other options for care are available, they can visit our find a doctor tool at ibx.com/findadoctor.
For additional information, please see these questions and answers.
Crozer Health filed a Closure Plan with the Bankruptcy Court and with the Pennsylvania Department of Health on April 22, 2025. The Closure Plan, which could change without us being notified, includes dates when certain services at Crozer Chester Medical Center and Taylor Hospital are expected to close. The Closure Plan does not include the Ambulatory centers at Brinton Lakes, Broomall, Haverford, and Media.