IBX App: Health info
on the go

Use our IBX app for claims and benefits information at your fingertips, from bedside to seaside and everywhere in between.

Learn more

Health and Well-beingTake an active role in your health

Your Independence member ID card does more than just cover you when you’re sick or need a prescription filled — it also gives you access to a variety of member-exclusive programs, services, and discounts.

Achieve Well-being

Achieve Well-being is a personalized set of tools that keep you motivated while you achieve your unique wellness goals. Whether you want to eat healthier, manage stress, be more active, or just get some more sleep, Achieve Well-being can help you bring healthy habits within reach.

We also offer reimbursements — up to $150 — on fitness center fees, weight management programs, and programs to help you stop smoking.

Achieve Better Health

We offer an added level of support and services when you’re managing more complex health challenges, such as a new diagnosis, a chronic health condition, or a pregnancy.

Tele-behavioral Health

Independence believes your overall health includes both your physical and emotional well-being. That’s why we make it easy for you1 to use behavioral health services through the tele-behavioral health benefit. You can have virtual visits by phone or video chat with a licensed health care professional (including psychiatrists, psychologists, and counselors), and there are more than 200 tele-behavioral health providers in the Philadelphia area. Virtual visits are convenient, flexible, and completely confidential. You’ll pay the same amount as you would for an in-office behavioral health visit.

To get started, simply locate a tele-behavioral health provider by calling the number on the back of your ID card under Mental Health/Substance Abuse. You can also check with your current provider to see if he or she offers virtual visit options.

On To Better Health

Sometimes home, work, and social pressures negatively impact our physical and emotional well-being. On To Better Health can help you better manage life’s daily pressures and balance your physical and emotional well-being through online access to self-help tools and resources proven to help people get better and feel better.

This online resource includes complete guided therapy programs to change unhelpful thoughts and behaviors, health and wellness articles, and other tools that are easy to use, confidential and available 24/7.2 Learn more about On To Better Health.


Save money while getting healthy! As an Independence member, you can take advantage of savings and discount programs for local, regional, and national businesses and attractions.3

Nutrition Counseling

Visit a participating registered dietitian or network doctor up to 6 times a year at no cost to you.4

1 Tele-behavioral health is available to Independence members who have behavioral health benefits through Magellan Healthcare, Inc, an independent company.

2 You may not have access to all of the features. The information on this website is not to be construed as medical advice or recommendations or as a substitute for professional medical advice and is not a substitute for consultation with a qualified physician.

3 These are value-added programs and services. They are not benefits under the health care plans that you purchased and are, therefore, subject to change without notice.

4 Not all members have nutrition counseling visits as part of their benefits plans. Please contact Customer Service or your benefits administrator to determine if this benefit applies to your coverage.