ALERT: IBX Network and Phone Systems Restored

All network and telephone systems at Independence Blue Cross have been restored. Our call centers will be open during regular hours of operation on Thursday, July 2. We apologize for any inconvenience the service disruption may have caused.

Please note: Our offices will be closed on Friday, July 3, in observance of the July 4 holiday.

Supreme Court issues ruling on King v. Burwell

On June 25, 2015, the United States Supreme Court issued its ruling on the King v. Burwell case. The question before the court was whether the language in the Affordable Care Act allows the federal government to offer subsidies only in those states that have established their own health insurance exchanges.

It is important to note: Based on the Supreme Court ruling, there are no changes to coverage for any Independence Blue Cross member.

Learn more about the King v. Burwell decision

What you should know about recent cyber-attacks on Blue Cross and Blue Shield-licensed companies

Independence Blue Cross shares the concerns raised by the sophisticated cyber-attacks on Blue Cross and Blue Shield-licensed companies.

The security and privacy of our member information is of critical importance to us. We are working closely with the respective organizations and the Blue Cross and Blue Shield Association to assess the impact on our members and connect them with the free credit monitoring and identity protection services available to them.

Learn about the Anthem Cyber-Attack.

Learn about the Premera Cyber-Attack.

New tax form for individuals with coverage from the Health Insurance Marketplace

Beginning in January, the Health Insurance Marketplace Health and Human Services will be issuing a new 1095A tax form to individuals who purchased coverage through the Health Insurance Marketplace. If you or anyone in your household enrolled in a health plan through, you should receive the new tax form in the mail. You should use this form when filing your 2014 federal income tax return.

If you have questions, you can visit or The following publications are also available:

Independence Blue Cross and DaVita HealthCare Partners announce joint venture

Independence Blue Cross and DaVita HealthCare Partners announced the creation of Tandigm Health, a groundbreaking joint venture that will work in tandem with primary care physicians to create a new paradigm of high-quality, affordable health care in the Philadelphia region.

Press kit

Independence Blue Cross Walk-In Services relocates

Independence Blue Cross (IBC) announces the relocation of the company's consumer-friendly Walk-In Services center to 1900 Market Street, near the corner of 20th and Market Streets, on Monday, May 6, 2013. The center is a place where IBC customers can purchase health plans, pay bills, and talk one-on-one with IBC representatives about benefits options. The new Walk-In Services space, located just down the block from its prior address at 1901 Market Street, will feature expanded hours of operation from 8 a.m. to 5 p.m. Monday through Friday. During the initial transition period, IBC representatives will be available to redirect and escort customers to the new location.

View a map of this location