Once you have chosen your coverage, you will receive a monthly bill at the address you provided during open enrollment.
You have the option of paying your bill one of five ways:
- By mail (check only). If you choose to pay by mail, please send a check to the address provided on the bill.
- By phone (one-time payment only). You have the ability to pay your invoice quickly and easily, by calling the phone number provided on your invoice. Simply provide your bank account information to the customer service representative.
- Through your bank’s bill payer technology. Many banks offer an online bill payer option that sends payment from your checking account. If you choose this option, you need to set up payment through your bank’s technology by providing information from your invoice, such as your bill account number, the payee, and amount to be paid. Payments are processed via Automated Clearing House (ACH) process.
Note: This method of payment is not provided directly by Independence Blue Cross. Any questions on this option or payment problems will need to be directed to your bank.
- At our walk-in services center located at 1900 Market Street, Philadelphia, PA.