Contact Us

Employees of the School District of Philadelphia may contact Independence Blue Cross service representatives at the following numbers:

Health Plan Phone Number
Personal Choice®
1-800-ASK-BLUE
Keystone Health Plan East
1-800-ASK-BLUE

 

Retiree Medicare Plans Phone Number
Prospective members 1-877-393-6731 (hours of operation 8 a.m. – 8 p.m., seven days a week)
Current Keystone 65 HMO members 1-800-645-3965 or 215-241-2365 (hours of operation 8 a.m. – 8 p.m., seven days a week)
Current Personal Choice 65 PPO members 1-800-718-3333 or 215-568-1387 (hours of operation 8 a.m. – 8 p.m., seven days a week)
Current Select Option members 1-888-678-7009 (hours of operation 8 a.m. – 8 p.m., seven days a week)
Medicare supplement members 1-800-ASK-BLUE (hours of operation 8 a.m. – 6 p.m., Monday through Friday)