We are making enhancements to the provider Interactive Voice Response (IVR) system regarding authorization services. These enhancements are intended to improve your experience when contacting our Health Resource Center.
When calling for authorization-related services, please have the following information ready:
Call 1-800-ASK-BLUE to access the IVR system. Authorization services are available Monday — Saturday, 5 a.m. to 11 p.m., and Sunday from 9 a.m. to 11 p.m.