NaviNet offers you the opportunity to receive payments electronically by registering an Electronic Funds Transfer (EFT) account. The EFT account will result in faster payments and reduced administration costs for your office.
Your NaviNet security officer sets the appropriate level of security in order to determine who has the ability to register, view, and update the provider’s EFT account information. These settings are accessible through the User Permissions Manager button located under the Plan Transactions menu on NaviNet.
Once an account has been registered, payments to your office can begin in less than two weeks.
Detailed information and instructions on how to set up and administer an EFT account can be found through a new downloadable EFT guide available in the Administrative Tools and Resources section of NaviNet Plan Central.
You may also contact NaviNet Customer Care at 1-888-482-8057 for assistance.
Note: EFT is not available for capitated payment.