NaviNet Plan Transactions Menu Options to Change

Effective December 10, 2011, the following modifications will be made to the Plan Transactions menu on the NaviNet provider portal for IBC:

  • Reference Material and Reports will be renamed Inquiry Tools.
  • BlueCard® COB Questionnaire will be moved under BlueExchange® Out of Area.
  • CAP Rosters will be moved under ePayment.
  • Fee Schedule Inquiry will be moved under Claim Inquiry and Maintenance.
NaviNet Changes

We hope that these changes will make it easier for you to locate these important transactions. If you have any questions, please contact NaviNet customer service at 1-888-482-8057 or our eBusiness Provider Hotline at 215-640-7410.