Submitting Accurate Contact Information Reduces Waste
We make every attempt to decrease waste and increase efficiency. You can help us do this each time you complete transactions through the NaviNet® web portal by making sure to select or enter a valid address where the confirmation letters should be sent.
We receive hundreds of returned letters every week due to incorrect address information. To ensure that your confirmation letters are not returned to us because of an incorrect address, always do the following when completing transactions through NaviNet:
Choose your most current address — sometimes old or invalid addresses remain in the system.
Use a specific address (e.g., use “1079 Market Street, Suite 310” instead of “10th & Market” as your street address).
Notify us when your information needs to be updated. Contact your Network Coordinator or mail or fax us a completed Provider Change Form.
By following these simple steps, you’ll help us to reduce mailing costs, and you’ll receive your confirmation letters in a timely manner.