The deadline for participation in our annual Provider Satisfaction Survey has been extended through Friday, December 18. Simply log onto the NaviNet web portal and click the button labeled Provider Satisfaction Survey located along the bottom of the Plan Transactions menu. Completion of the survey takes approximately 15 minutes.
As a thank you for completing the survey, all eligible participants will be entered into a drawing to receive one of 20 gift cards in the amount of $100.
The survey — available to office-based physicians, nurses, billing offices, office managers, and other office staff — is your opportunity to tell us about your experiences with us over the past year with regard to:
Your response will help us evaluate our performance and improve the way we do business with you. We look forward to learning about your experiences with us and hope you will complete our survey.
If you have additional questions regarding the survey, please contact your Network Coordinator.
Note: We have contracted with Morpace Inc., an independent research firm, to help conduct our 2009 Provider Satisfaction Survey. Office-based physicians, nurses, billing offices, office managers, and other office staff who would like to participate but do not have access to NaviNet can request a paper copy by contacting Morpace at 1-866-786-0343.
Please review the survey terms and conditions for more information regarding the survey, including participation rules and confidentiality.