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Claims INFO Adjustment Guides Now Available

Detailed guides to the Claims INFO Adjustment Submission and Claims INFO Adjustment Inquiry transactions are now available.

The Claims INFO Adjustment Submission transaction allows providers to submit claim adjustments through NaviNet® for claims in a paid or denied status. Claims data is available for up to two years prior to the current date.

The Claims INFO Adjustment Inquiry transaction enables providers to review the status of submitted requests.

PDF icon Claims INFO Adjustment Submission Guide

PDF icon Claims INFO Adjustment Inquiry Guide

Both transactions are available on NaviNet by selecting the Claims Inquiry and Maintenance menu under Plan Transactions.

NaviNet® is a registered trademark of NaviNet, Inc.

An affiliate of Independence Blue Cross holds a minority ownership interest in NaviNet, Inc., an independent company.