We're working to reach a new agreement with Jefferson Health before our current contract ends on December 31, 2026.

OUR POSITION

The core disagreement is cost. Jefferson Health is seeking significantly higher rates than comparable health systems in the region.

Agreeing to those rates means you could pay considerably more when you get services at Jefferson Health.

Jefferson Health plays an important role in our community, and we value the care its doctors, nurses, and care teams provide to our members. That’s why we've made Jefferson Health a fair offer to keep it in our network and continue caring for our members.

At the same time, Jefferson Health is asking for rates that are significantly higher than similar health systems in our region receive. If we agree to those rates, it could increase health care costs for members, like you, as well as employers and the community.

What it means for you

Nothing is changing for you today.

You can continue seeing your Jefferson Health doctors and using Jefferson Health hospitals and facilities just as you do now. Our current contract with Jefferson Health remains in place through December 31, 2026.

You have options for care

You have access to the largest provider network in the region through Independence Blue Cross (IBX), including a broad range of high-quality doctors, hospitals, and health care providers.

While we want to keep Jefferson Health in IBX’s network, access to care is about more than one health system. It is about having high-quality care you can afford and the freedom to choose from a broad network of trusted providers.

Your care decisions remain yours

You and your doctor should decide what care is right for you. Our role is to help make sure you continue to have access to high-quality doctors, hospitals, and care teams while also working to keep that care affordable.

If you are receiving ongoing care

We understand that you may rely on Jefferson Health for regular, specialized, or ongoing care. If any changes become necessary, we will work closely to help you understand your options so you can continue receiving the care you need. Depending on your health plan and individual circumstances, you may qualify for continuation (Continuity of Care).

Eligibility for Continuation of Care (Continuity of Care) varies based on a member's health plan and applicable state and federal requirements. Members or their providers can obtain a Continuation of Care (Continuity of Care) request form. For more information on Continuation of Care (Continuity of Care), review this FAQ.

Our commitment

We will continue negotiating with Jefferson Health and will share updates when they are available. For now, your access to Jefferson Health has not changed.

If you have questions or need help, please review the FAQs and check back for updates on this website. You can also call the number on the back of your IBX member ID card.